Services for people with hearing impairments
Guided tours for people with hearing impairments and deaf people are available on request. Advance booking is required. Signs are agreed in advance with deaf guests for orientation and communication in the dark. There is no inductive hearing system available. Visitors may bring and use their own mobile induction loops.
Access to the museum is at ground level via the B level.
An elevator from street level to the B level is located in Biebergasse between the ‘Wempel’ jeweller’s and the ‘Geox’ shoe shop. An emergency call in the elevator is confirmed visually and acoustically. Alternatively, stairs are available.