Accessibility statement
DIALOGMUSEUM Frankfurt gGmbH strives to make its website https://dialogmuseum.de/ accessible in accordance with the Accessibility Enhancement Act (BFSG). This accessibility statement applies to the website https://dialogmuseum.de/.
Non-accessible content
The content listed below is not accessible for the following reasons:
- PDF documents: Some of our PDF documents are not accessible. We are working to adapt them as quickly as possible or to provide accessible alternatives. (Room plan, DunkelBar price list, educational booklet, flyer on remote dialogue, anniversary brochure, association membership/donations, association statutes)
- Logo slider: The logo sliders are not recognised by screen readers and contain the logos of the museum’s partners with links to their respective websites.
- Marquee elements: The marquee elements are not recognised by screen readers and contain information about purchasing vouchers.
Barriers due to economic unreasonableness
Some barriers on our website cannot be removed in the short term for reasons of economic unreasonableness. These include:
- Complex interactive applications, e.g. games: Certain interactive applications and special functions on our website require considerable financial and human resources to make them completely accessible. We are continuously reviewing opportunities for improvement, but due to the high costs involved, we are unable to remove all barriers immediately.
The quiz: ‘The invisible friend’
Reporting barriers, feedback and contact details
Have you noticed any barriers to accessing content on https://dialogmuseum.de/? If so, please feel free to contact us. We look forward to your feedback and will endeavour to remove the reported barriers as quickly as possible within the scope of technical and economic possibilities. Please let us know on which page and with which function you encountered barriers. To do this, simply copy the link from the address bar of your browser. You can report barriers to us in the following ways:
- E-Mail: ed.muesumgolaid@ofni
- Telefon: +49 69/999 99 95 27
- Postal address: Keyword: Report barriers, DIALOGMUSEUM Frankfurt gGmbH, Schäfergasse 17, 60313 Frankfurt am Main, Deutschland
Enforcement body
If you do not receive satisfactory responses to communications or enquiries regarding accessibility, you can contact the enforcement body. The enforcement body will assist you in asserting your rights.
Address of the enforcement agency:
- Landeskompetenzzentrum Barrierefreie IT (LBIT), Landgraf-Philipp-Platz 1-7, 35390 Gießen
- Telefon: +49 641 303-2902
- E-Mail: LBIT@rpgi.hessen.de
Market surveillance authority:
The contact details of the competent market surveillance authority are as follows:
- Landeskompetenzzentrum Barrierefreie IT (LBIT), Landgraf-Philipp-Platz 1-7, 35390 Gießen
- Telefon: +49 641 303-2902
- E-Mail: LBIT@rpgi.hessen.de
Date of creation of this accessibility statement
This statement was created on 3 June 2025. Compliance with the requirements was verified on the basis of a digital accessibility test report carried out by Barrierefreiheitstest GmbH, Stolzestraße 17, 35390 Gießen.
This accessibility statement was created with the utmost care and is regularly updated to meet current requirements and standards. Nevertheless, errors cannot be completely ruled out. If you find any errors in this statement, please send us a brief message using the report barriers function as described in this document.
This document was last updated on 3 June 2025.